The Closer's EdgeA Zealous Digital Solution
Prospects don't buy because you tell them to. They buy because your questions helped them discover why they should.
Jeremy Miner, NEPQ (Neuro-Emotional Persuasion Questioning)

Nepq Sequence

Core Principle

Miner's NEPQ Sequence uses five question types to guide prospects through their own buying journey: Connection, Situation, Problem-Awareness, Solution-Awareness, and Consequence questions. Each builds on the last, leading the prospect to their own conclusion that they need to act.

Step-by-Step Execution

Example in Action

You: What got you interested in looking into this? [Connection] Prospect: Our sales team has been underperforming. You: Walk me through how training works for your reps right now. [Situation] Prospect: Honestly, it's pretty ad hoc. New reps shadow for a week, then they're on their own. You: How has that impacted your team's results? [Problem-Awareness] Prospect: Ramp time is 6 months, and half the new hires quit before they get there. You: If you had a system that cut ramp time in half and kept those reps, what would that look like for your revenue? [Solution-Awareness] Prospect: We'd probably add $500K this year. You: And what happens if nothing changes and you keep losing reps every quarter? [Consequence] Prospect: We'll keep bleeding money and falling further behind our targets.

Practice this technique with an AI-powered roleplay scenario.

Tags

discoveryminernepqquestionsbehavioral-science

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